The Department of Health Care Services (DHCS) issues a plastic Benefits Identification Card (BIC) to each Medi-Cal recipient. In exceptional situations, county welfare departments may issue paper cards to individuals (see “Paper ID Cards for Immediate Need and Minor Consent Program Recipients” information on a following page in this section). It is the provider’s responsibility to verify that the person is eligible for services and is the individual to whom the card was issued. Eligibility verification should be performed prior to rendering a service.
Benefits Identification Possession of a BIC is not proof of Medi-Cal eligibility because it is a
Card (BIC) permanent form of identification and is retained by the recipient even if he or she is not eligible for the current month.